Contact Us

Use this page to contact Barbie Online Store regarding:

  • Customer Service issues with Barbie Online Store orders

  • Difficulty logging on the Barbie Online Store

  • General comments about Barbie Online Store or products in the Barbie Online Store

You can call us or write us at the following locations for issues concerning an order from the Barbie Online Store.

Call: 800-747-8697 7a.m. – 10p.m. Central Time, 9a.m. – 6p.m. Central Time on weekends. Holiday hours may vary.

Write us at P.O. Box 620380 Middleton, WI 53562-0380

Click here to get answers to frequently asked questions about Barbie products and brands, including product registration, technical support, instruction sheets, parts replacement, safety alerts and much more!