Use this page to contact Barbie Online Store regarding:
- Customer Service issues with Barbie Online Store orders
- Difficulty logging on to the Barbie Online Store
- General Comments about the Barbie Online Store or products in the Barbie Online Store
Call Us: 800-747-8697 on Monday through Friday 9a.m. – 6p.m. Eastern Time. Holiday hours may vary.
Write to Us at:
636 Girard Ave
East Aurora, NY 14052
Email Us: Please include the following in the Comments area so that we can do our best to assist you. This information will assist us in locating your account so we can provide quicker service to you.
Website (if reporting an error or issue):
Reason for contacting us:
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