Shipping Options and Prices

*Not all options are available for all items

Shipping and processing fees are based on your order total (excluding taxes), and include the cost of processing your order, handling and packaging your products, and delivering them to you and/or the designated recipients.

U.S. and Canada

Standard Shipping

U.S.

The U.S. standard shipping and processing rate is $9.95 (but may be higher or lower in certain cases). In most cases, we ship to P.O. boxes, APO/FPOs, the U.S. territories, Alaska, and Hawaii through the U.S. Postal Service. A standard surcharge may apply to large or heavy items.

Delivery dates are estimates only. Where available, use guaranteed rush shipping to ensure arrival by a specific date. We'll inform you if an item is out of stock. If an item is back-ordered, it will be shipped as soon as it becomes available. For pre-orders or advance orders, we will let you know when you can expect the item to be available for shipment.

Canada

Canadian standard shipping charges are $10 over the U.S. standard rate. All packages are delivered by Canada Post.

Delivery dates are estimates only. We'll inform you if an item is out of stock. If an item is back-ordered, it will be shipped as soon as it becomes available. For pre-orders or advance orders, we will let you know when you can expect the item to be available for shipment.

Rush Shipping

U.S.

Rush shipping is available for most items and addresses for an additional cost. Where available, use guaranteed rush shipping to ensure arrival by a specific date. Your actual shipping and processing fees will be indicated in your order at checkout. Please allow an additional business day for processing. (For example, if you order an item Next-Day, it will take two days to arrive.)

Continental U.S. addresses: Next-Day Rush or Two-Day Rush
Alaska and Hawaii: Two-Day Rush
U.S. Territories: Express Shipping (will arrive in approximately four business days)

Rush shipping is not available to APO/FPO addresses.

Canada

Express shipping is available for most items and addresses for an additional cost. Where available, express shipping is an additional $10USD over the Canadian standard rate. Your actual shipping and processing fees will be indicated in your order at checkout. The express option will result in your order arriving approximately two days faster than an order with Canadian standard shipping. We are unable to guarantee an exact delivery date with this service.

International

We can ship to any of the countries listed below (“eligible billing and shipping addresses”). If you have an eligible billing address but not an eligible shipping address, you, at your sole cost and sole risk, may engage a third-party shipper at an eligible shipping address to receive and forward physical items shipped by us, provided that the third-party shipper does not forward the items to a Prohibited Country (Cuba, Iran, North Korea, Syria, Sudan, and Crimea Region of Ukraine). The countries included as Prohibited Countries may be modified by Mattel in its sole discretion. You are responsible for any applicable taxes and duties on all items and services purchased by you.

The cost for International shipping (outside the U.S. and Canada) is a $60USD flat fee for orders less than $171USD. For orders greater than $171USD, shipping charges are 35% of the order value.

Rush shipping for international orders is unavailable at this time.

Delivery dates are estimates only. We'll inform you if an item is out of stock. If an item is back-ordered, it will be shipped as soon as it becomes available. For pre-orders or advance orders, we will let you know when you can expect the item to be available for shipment.

Countries Available

In addition to the United States and Canada, we currently ship to the following countries:

Afghanistan
Aland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Democratic Republic of the Congo
Cook Islands
Costa Rica
Croatia
Curaçao
Cyprus
Czech Republic
Côte d'Ivoire (Ivory Coast)
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island & McDonald Mcdonald Islands
Holy See (Vatican City State)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Republic of
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia, the Former Yugoslav Republic of
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia, Federated States of
Moldova, Republic of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine, State of
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
Rwanda
Reunion
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin (French part)
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten (Dutch part)
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia & the South Sandwich Islands
Spain
Sri Lanka
Suriname
Svalbard and Jan Mayen
Swaziland
Sweden
Switzerland
Taiwan, Province of China
Tajikistan
United Republic of Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela
Viet Nam
British Virgin Islands
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe

 

International Terms & Conditions

Please carefully read the following terms and conditions concerning international orders with Barbie.com.

All prices on Barbie.com are shown in U.S. dollars (USD). The price is exclusive of any shipping and processing charges (added during checkout), import duties, and taxes (assessed at Customs).

Any order being shipped to a destination outside of the United States may be subject to incremental import duties and taxes. Custom and tariff fees may apply according to your country's import laws. These fees are not collected by Mattel, and Mattel does not have control of these fees. When placing an order on one of Mattel’s Family of Brands sites, you are considered the importer of record and must comply with all applicable laws and regulations. Charges for duties, taxes, and the carrier's collection fee are in addition to your shipping charge and must be paid by you.

Some items sold on Barbie.com may require special handling as specified by federal, state, and local regulations governing the transport of these items; therefore, the shipment of some products to certain locations may not be possible.

Please allow additional delivery time for orders with a shipping destination outside of the United States.

If you have any questions concerning your order, please contact us.